Privacy policy

The General Data Protection Regulation (GDPR) coming into force on May 25, 2018, define the principles to be respected when collecting, processing and storing personal data. They also guarantee rights for data subjects.

The present privacy policy defines and informs you of the manner in which our website uses and protects the information that you may transmit to us when you use this website accessible from the following URL: http://www.light.promic.fr/fr/ (hereinafter the "Site"). Please note that this privacy policy may be modified or supplemented at any time by PROMIC, in particular in order to comply with any legislative, regulatory, jurisprudential or technological developments. In such a case, the date of the update will be clearly identified at the top of this policy. These modifications are binding on the User as soon as they are put online. It is therefore advisable for the User to consult the present privacy and cookie use policy on a regular basis in order to take note of any changes.

Personal data

In general, you can visit our Site without providing any personal information about yourself. In any case, you are under no obligation to transmit information to PROMIC. However, if you refuse, you may not be able to benefit from certain information or services that you have requested. In certain cases, our Site may ask you to provide your surname, first name, e-mail address, telephone number, company and job title (hereinafter referred to as your "Personal Information"). By providing this information, you expressly agree that it may be processed by PROMIC, for the purposes indicated in point 2 below, as well as for the purposes stated at the end of each form. In accordance with the General Data Protection Regulation (GDPR) adopted by the European Parliament on April 14, 2016, and the amended French Data Protection Act of January 6, 1978, PROMIC informs you of the following:

Identity of the data controller

The data controller is PROMIC, whose registered office is located at :
Allée Galilée, ZI STELYTEC
42400 ST Chamond
FRANCE.

Tel. 04 77 47 52 74

Purposes of processing

PROMIC may process your Personal Information: (a) for the purposes of providing you with the information or services you have requested (in particular: sending you the Newsletter, commercial offers, white papers or assessing your level of compliance via a quiz); and/or (b) for the purposes of collecting information enabling us to improve our Site, our products and services (in particular by means of cookies); and/or (c) for the purposes of being able to contact you about various events relating to PROMIC, including in particular product updates and customer support.

Recipients

PROMIC is the sole recipient of your Personal Information. This information, whether in individual or aggregated form, is never transmitted to a third party, notwithstanding the subcontractors that PROMIC uses (you will find more information about them in point 7 below). Neither PROMIC nor any of its subcontractors market the personal data of visitors and Users of its Site.

Shelf life

Your Personal Information is kept by PROMIC only for the time corresponding to the purpose of the collection as indicated in 2 above, which in any case may not exceed 24 months.

Freedom of Information rights

You have the following rights concerning your Personal Information, which you may exercise by writing to us at the postal address mentioned in point 1 or by filling in the form below. personal data administration.

Data access and communication rights You have the right to access your personal information. However, due to PROMIC's obligation of security and confidentiality in the processing of personal data, you are informed that your request will be processed provided that you can prove your identity, in particular by producing a valid electronic identification (in the event of a request via our dedicated electronic form) or a signed photocopy of your valid identity document (in the event of a request sent in writing). PROMIC informs you that it will be entitled, if necessary, to oppose manifestly abusive requests (due to their number, repetitive or systematic nature). To help you with your request, in particular if you wish to exercise your right of access by sending a written request to the postal address mentioned in point 1, you will find below by clicking on the following link a model letter drawn up by the Commission Nationale de l'Informatique et des Libertés ("CNIL"). https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces

Right to rectify data Under this right, you have the legal right to request the rectification, updating, blocking or deletion of any data concerning you that may be inaccurate, erroneous, incomplete or obsolete. You can also define general and specific directives concerning the fate of your personal data after your death. Where applicable, the heirs of a deceased person may request that the death of their loved one be taken into account and/or that the necessary updates be made. To help you with your request, in particular if you wish to exercise your right to rectification on your own behalf or on behalf of a deceased relative, please send a written request to the postal address mentioned in point 1. by clicking on the following link a model letter drawn up by CNIL. https://www.cnil.fr/fr/modele/courrier/rectifier-des-donnees-inexactes-obsoletes-ou-perimees

Right to object This right can only be exercised in one of the following two situations:

  1. Where the exercise of this right is based on legitimate grounds; or
  2. When the purpose of exercising this right is to prevent the data collected from being used for commercial prospecting purposes.

To help you with your request, and in particular if you wish to exercise your right to object by sending a written request to the postal address given in point 1, you will find the following information by clicking on the following link a model letter drawn up by CNIL. https://www.cnil.fr/fr/modele/courrier/supprimer-des-informations-vous-concernant-dun-site-internet

Response times

PROMIC undertakes to reply to your request for access, rectification or opposition or any other additional request for information within a reasonable period of time, which may not exceed 1 month from receipt of your request.

Authorized service providers and transfers to non-EU countries

PROMIC informs you that it has recourse to authorized service providers to facilitate the collection and processing of the data you have communicated to us. These service providers may be located outside the European Union and are responsible for communicating data collected via the various forms on the Site (with the exception of the form allowing you to exercise your data protection rights, which is proposed and operated by PROMIC). PROMIC has previously ensured that its service providers provide adequate guarantees and comply with strict conditions in terms of confidentiality, use and data protection. In particular, we have ensured that there is a legal basis for transferring data to a third country. In this respect, one of our service providers is subject to internal company rules (or " Binding Corporate Rules ") which were approved by the CNIL in 2016 when the others obey not only Standard Contractual Clauses but also the Privacy Shield.

Complaint to the competent authority

If you consider that PROMIC is not complying with its obligations with regard to your Personal Information, you may lodge a complaint or a request with the competent authority. In France, the competent authority is the CNIL, to which you can send a request electronically by clicking on the following link: https://www.cnil.fr/fr/plaintes/internet.

Cookie policy

When you first connect to the PROMIC website, you will be warned by a banner at the bottom of your screen that information relating to your browsing may be recorded in files called "cookies". Our policy on the use of cookies gives you a better understanding of the measures we have implemented to enable you to browse our website. In particular, it informs you of all the cookies present on our website, their purpose (part I.) and how to configure them (part II.).

General information about cookies on our site

PROMIC, as the publisher of this website, may install a cookie on the hard disk of your terminal (computer, tablet, mobile, etc.) in order to guarantee you smooth and optimal browsing on our website. Cookies" are small text files of limited size that enable us to recognize your computer, tablet or cell phone and personalize the services we offer you. The information collected via cookies does not in any way allow us to identify you by name. It is used exclusively for our own purposes, to improve the interactivity and performance of our website and to send you content tailored to your interests. None of this information is communicated to third parties except where PROMIC has obtained your prior consent, or where disclosure of such information is required by law, court order or any administrative or judicial authority empowered to deal with such matters. To give you a better idea of the information that cookies identify, you will find below a table listing the different types of cookies that may be used on the PROMIC website, their name, purpose and retention period.

Setting your cookie preferences

You can accept or refuse the deposit of cookies at any time When you first connect to the PROMIC website, a banner briefly presenting information about the deposit of cookies and similar technologies appears at the bottom of your screen. This banner warns you that by continuing your browsing on the PROMIC website (by loading a new page or clicking on various elements of the site, for example), you accept the deposit of cookies on your terminal. You are also deemed to have given your consent to the deposit of cookies by clicking on the "X" icon to the right of the banner at the bottom of your screen. Depending on the type of cookie in question, your consent to the deposit and reading of cookies on your terminal may be required.

a. In accordance with the recommendations of the Commission Nationale de l'Informatique et des Libertés (CNIL), certain cookies do not require your prior consent insofar as they are strictly necessary for the operation of the website, or their sole purpose is to enable or facilitate electronic communication. These include session ID cookies, authentication cookies, load balancing session cookies and interface personalization cookies. These cookies are fully subject to the present policy insofar as they are issued and managed by PROMIC.

b. Cookies requiring your prior consent This requirement applies to cookies issued by third parties and described as "persistent" in that they remain on your terminal until they are deleted or expire. As such cookies are issued by third parties, their use and storage are subject to their own privacy policies, a link to which is provided below. This family of cookies includes audience measurement cookies (notably Google Analytics), advertising cookies (which PROMIC does not use) and social network sharing cookies (notably from Facebook, YouTube, Twitter and LinkedIn). Audience measurement cookies compile statistics on the number of visitors to and use of various elements of the website (such as the content/pages you have visited). This data is used to improve the ergonomics of the PROMIC website. An audience measurement tool is used on this website:

Google Analytics whose privacy policy is available at the following link: https://www.google.com/analytics/learn/privacy.html?hl=fr

Social network sharing cookies are issued and managed by the publisher of the social network concerned. Subject to your consent, these cookies enable you to easily share some of the content published on the PROMIC site, in particular via a sharing application "button" depending on the social network concerned. Four types of social network sharing cookies are present on the PROMIC site:

FacebookYou can consult their cookie policy by clicking on the following link: https://fr-fr.facebook.com/policies/cookies/

LinkedInYou can find their cookie policy by clicking on the following link: https://www.linkedin.com/legal/cookie-policy?_l=fr_FR

TwitterYou will find the options for controlling or restricting the use of cookies, as well as the cookie use policy: https://support.twitter.com/articles/20170518#

YouTubeFor help on deleting cookies from your Google Chrome browser, click on the following link : https://support.google.com/youtube/answer/32050?hl=fr but also the complete cookie policy at the following link: https://www.google.fr/intl/fr/policies/technologies/cookies/

c. Most Internet browsers are configured by default to allow the deposit of cookies. Your browser gives you the option of modifying these standard settings so that all cookies are systematically rejected, or so that only some cookies are accepted or rejected, depending on the sender.

 

 

ATTENTION:
We would like to draw your attention to the fact that refusing to store cookies on your terminal may nevertheless alter your user experience and your access to certain services or functionalities of this website. Where applicable, PROMIC declines all responsibility for any consequences linked to the deterioration of your browsing conditions which may occur as a result of your choice to refuse, delete or block the cookies necessary for the operation of the site. These consequences shall not constitute damage and you shall not be entitled to claim any compensation as a result.

Your browser also allows you to delete existing cookies from your terminal, or to notify you when new cookies are likely to be placed on your terminal. These settings do not affect your browsing experience, but they do mean that you lose all the benefits of cookies. Please take a look at the various tools available to you below, so that you can configure the cookies placed on your terminal.

d. Your Internet browser settings.
Each Internet browser has its own cookie management settings. To find out how to modify your cookie preferences, please click on the links below to access your browser's help menu:
Chrome : https://support.google.com/chrome/answer/95647?hl=fr
Firefox : https://support.mozilla.org/fr/kb/activer-desactiver-cookies
Internet Explorer : https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-11
Opera : https://help.opera.com/en/latest/web-preferences/#cookies
Safari :  https://support.apple.com/fr-lu/guide/safari/sfri11471/mac

List of cookies used on the site

Twitter

tfw_exp
Follow visitors from Twitter.
Expiry date: 10 days

Linkedin

_bizo_bzid
Enhance visitor experience based on history
Expiry date: 1 day

_bizo_cksm
Enhance visitor experience based on history
Expiry date: 1 day

Hotjar _hjIncludedInSample
Enables us to collect statistics and behavioral data on page navigation in order to continuously improve the website based on visitor use and navigation.
Expiration: End of session

Google Analytics

We use Google Analytics to collect information on how visitors use the site, and to better understand their expectations. This enables us to constantly improve the site. Google Analytics records information about the pages you visit, the length of your visit, the pages from which you came, etc. We do not receive or record any personal information such as your name or address, so this cookie cannot be used to identify you. We do not authorize Google to use or share with a third party the data of navigation on our site. The expiration date indicated below represents the lifetime of a cookie on your browser.

_utma
This randomly generated number is used to determine the number of unique visitors to our site.
Expiry date: 2 years

_utmb This randomly generated number is used (along with _utmc) to determine the average duration of visits to our site.
Expiration: 30 minutes

_utmc
This randomly generated number is used (along with _utmb) to find out when you close your browser.
Expiration: End of session

_utmt Used to contain peak requests in order to improve the user experience.
Expiration: 10 minutes

_utmz
This is a randomly generated number as well as information on how the site was reached by the visitor (via a link, via organic search or sponsored search).
Expiry date: 6 months

You can choose not to provide data via Google Analytics cookies Go to Google Analytics

For more information about cookie management tools, please visit the CNIL website: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser

Matomo (Piwik)

To track traffic on this website, we use Matomo. Matomo is an analytics solution that respects your privacy in accordance with CNIL recommendations and does not require any prior declaration.

Lemon tart

Setting up the tarteaucitron tool.
You can also deactivate cookies directly using the tarteaucitron tool on the PROMIC website.

Interactive, it allows you to manage your cookies via a banner available at the top of the page viewed on the first visit, and lists all active cookies.
To deactivate a cookie, simply click on the "prohibit" button next to the proposed service.

To change your cookie settings, click on the link below:

Cookie management

If you have any questions or require further information about this cookies policy, please contact us using the contact form on our website.

Informatique et Libertés : Information concerning you is for the exclusive use of the company. This site has been declared to the CNIL (French Data Protection Authority), the number is currently being allocated. As such, you have the right to access, modify, rectify and delete data concerning you (art. 34 of the French Data Protection Act).

Contact us

Do you have a question or are you interested in our solutions?
Contact us via our online form!